Support
Need help with Across? We're glad to assist.
Contact
Email: support@DOMAIN
Common questions
- How do I set a weekly capacity? Open the Clients tab, tap a client, and adjust the weekly capacity stepper. Set your overall weekly capacity in Settings.
- Why does the Overview show demo clients? Across seeds a small example on first launch so the charts are meaningful. Swipe to delete any demo client to start fresh.
- Is my data private? Yes — everything stays on your device. See the privacy policy.
- What does the sparkle button do? With Cloud AI enabled, it rewrites a session note more concisely. It's optional and off-by-request.